Privacy Policy

1. Who We Are

ResumeAI ("we", "us", "our") provides an AI-powered resume and cover letter building service. When you use our Service, you trust us with your information. This Privacy Policy describes what information we collect, how we use it, and your rights regarding it.

2. Information We Collect

Information you provide directly:

• Account information: name, email address, password (stored encrypted).
• Profile data: phone number, location, LinkedIn URL, profile photo.
• Resume content: work experience, education, skills, certifications, and other professional information you enter.
• Payment information: billing details processed securely by our payment providers (we do not store card numbers).
• Feedback and communications: messages you send us.

Information collected automatically:

• Usage data: pages visited, features used, timestamps of actions.
• Device information: browser type, operating system, IP address.
• Cookies and local storage: used to keep you signed in and remember your preferences.

Information from third parties:

• If you sign in with Google, we receive your name, email address, and profile picture from Google.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service.
• Generate AI-powered resumes and cover letters based on your inputs.
• Process payments and manage your subscription.
• Send transactional emails: account verification, password resets, receipts.
• Send service updates and important notices (you cannot opt out of these while your account is active).
• Respond to your support requests and feedback.
• Detect and prevent fraud, abuse, and security incidents.
• Analyse aggregate usage patterns to improve the Service (using anonymised data).

We do not use your resume content to train AI models without your explicit consent.

4. Data Sharing

We do not sell your personal data. We share your information only in the following circumstances:

• Service providers: We use trusted third-party providers (e.g., AI providers, email services, payment processors) who access your data only to perform services on our behalf and are bound by confidentiality obligations.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority.
• Business transfers: If ResumeAI is acquired or merges with another company, your data may be transferred as part of that transaction.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Resume and cover letter content is stored securely and associated with your account. You can delete individual resumes at any time from your dashboard.

6. Cookies and Local Storage

We use browser local storage to maintain your login session and store your preferences (such as language selection). We use minimal cookies necessary for the Service to function. We do not use advertising or tracking cookies.

7. Security

We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain processing of your data.

To exercise any of these rights, contact us at resumeeai96@gmail.com. We will respond within 30 days.

9. Children's Privacy

The Service is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

10. International Data Transfers

Our servers and service providers may be located in different countries. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notice. The "Last updated" date at the top of this page will always reflect the most recent revision.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

resumeeai96@gmail.com